Pre-Order Policy
The Brokenvase allows you to pre-order items before they are available in store.
Please review our pre-order policy before proceeding with placing a pre-order.
Please review our pre-order policy before proceeding with placing a pre-order.
- If your order contains both in stock items as well as pre-order items, your entire order will be held until the pre-order item's release date before dispatching.
- The release date provided is just an estimate, it can occasionally be further delayed due to unforeseen circumstances such as shipping delays and supplier shortages.
- Items marked as available for pre-order will be shipped as soon as stock arrives.
- Please place separate orders unless you are happy to wait.
- If you have placed an order and require separate postage due to a delay or mistake, please contact us to arrange.
- The release date on items is an estimate from our supplier, it can occasionally be further delayed.
- If an order is severely impacted by a delay, we will inform you and you will have the option for a full refund.
- If you are interested in purchasing a product through us that we do not currently have in stock, please contact us directly using the contact form here and we will do our best to help you out.
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